Job Description:
Excellent verbal and written communication.
Good Knowledge of Operating Systems, Hardware, Networking, and MS Applications
Good Knowledge of ITIL. & Ticketing tools (HPSM-9, Remedy, Snow, GitHub)
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Good knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.)Multitasking and coordination skills
Excellent Judgment skills to be able to properly evaluate situations and immediately provide effective solutions,
Willingness and ability to work in shifts (24 x 7)
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