Position: Inside Sales Associate
Location: 100% remote (work from home)
Position Purpose & Key Responsibilities:
We are looking to hire an Inside Sales Associate for our consumer app, fREADom. You will be working with parents to enable them to buy our English products. This is an Inside Sales role (sales through telecalls), that involves speaking to parents of children between ages 5-10. The product that is to be sold is fREADom Live Online Classes (Interactive Group Classes to help Conversational English and Critical Thinking). Concept selling, Probing and understanding the need of the user, and persistence are critical skill sets. Excellent English skills are a must.
Key Responsibilities:
- Hitting numbers - Constantly chasing and exceeding quantitative benchmarks such as number of calls per day, as well as qualitative benchmarks such as conversion % to paid users.
- Tracking things - Ensuring that every interaction is entered promptly in the CRM, with highly detailed notes, along with the plans for the next interaction - with no backlog at the end of the day.
- Improving constantly - Constant improvisation of the pitch, objection handling and closure tactics
- Selling ethically - Ensuring the highest standards with respect to Integrity (no ‘false’ promises to customers, no ‘false’ calls, no false sales etc)
Desired Attribute:
- Excellent in English
- Excellent in Hindi
- Ability to concept-sell, and excite the customer about a potential new solution
- Ability to actively listen
- Ability to ask the right questions and understand the need
- Ability to handle objections
You are passionate about:
- Concept selling
- Probing and understanding the need of a user, and selling the right product to them
- Making a positive difference in lives of those that you sell to
A couple of things worth knowing:
Alignment with the vision & mission with an aim to create deep real-world impact and an energetic, flexible, and ‘do whatever you can to make it work’ attitude will be key factors for success in the role
Location of work & other specifics: Anywhere you want, completely remote (irrespective of lockdown restrictions). Fast wi-fi, noise-free environment, good mobile signal, and laptop are a must. The expenses for this setup is to be borne by the candidate.
About Stones2Milestones
Who we are: A rapidly growing Ed-tech company that focuses on making children between ages of 3-10 get better at English Reading and Communication - the most critical skills for the future, and those that can help them access equal opportunities.
Some Cred: Funded Ed-tech start-up, built @ Gurgaon now gone remote, 60k+ Paid Users, #1 in ‘New Apps we Love 2019’ on Apple Store, Stanford University Case study (MBA ‘22 batch), 4.7+ rating on Apple Store, 200k active user-children across 2000 top schools. We work directly with top publishers (HarperCollins, Penguin etc) and celebrity authors (Sudha Murthy etc), Winner of GMC Calibrator 2018.
We are massively expanding: Since March ‘20, our suite of online learning products have grown 1200% in adoption, 400% in revenue, along with a 2x team count. We see explosive growth in the next few quarters, and are looking for more hands on board to deliver this growth.
Our innovative, digital-first English products are loved by thousands of children: Our suite of English products are built to enable Indian children/users to become the top 1 % of English readers/speakers. fREADom App (2000+ books/activities at the price of 1 book; adaptive/levelization tech built in), fREADom Live Classes (Interactive Group Classes with top teachers), WOW English Program (Innovative English teaching @ schools) and FAST English Assessment (India’s first standardized reading-skill assessment for children).
Who are the founders? Co-founders are a mix of academicians, marketers and finance professionals from Harvard University, Stanford University, London School of Economics, IIMs, SRCC & MICA; first hand experience of building/working at fast growing businesses.
Job Type: Full-time
Salary: ₹300,000.00 - ₹600,000.00 per year
Benefits:
- Work from home
Schedule:
- Day shift
- Weekend availability