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About us
We are professional, fast-paced and customer-centric.
Our work environment includes:
- Modern office setting
- Food provided
We are Hiring For Customer Support Associate.
A customer Support Associate is the first point of contact for clients and consumers who works to ensure that customers are satisfied with the products, and services offered by the organization.
Skills Required-
Excellent comms in both English and Hindi - No MTI or RTI issue, grammatical or pronunciation errors, Candidate voice and accent should be clear while speaking Hindi/English
Qualification- Should be a Graduate from any field
Experience- 1 year of experience from BPO/any Customer Support (Preferred).
Salary- ₹25000 CTC (20k in hand) and 3,800 Quarterly Incentive
Shift- Day for females till 9 pm/ Rotational for males
Location- Rukmani Colony, shivaji nagar, Bengaluru, Karnataka 560103
Roles and Responsibility
To resolve issues and queries of customers on call.
Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution
Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary
Follow communication protocols, rules, and policies
Interview mode -
HR round- Virtual
Versant- Language Assessment
4C round - Virtual
Client ops - Virtual
Joining formalities - Virtual
Joining - Office
Job Types: Full-time, Fresher
Salary: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Experience:
- total work: 1 year (Preferred)
Language:
- English (Required)
- Hindi (Required)
Work Location: In person
